How often should I have my carpets cleaned?

It’s recommended to have your carpets professionally cleaned at least once every 12 to 18 months. However, if you have pets, children, or high-traffic areas, more frequent cleaning (every 6-12 months) may be necessary to maintain cleanliness and prevent dirt buildup.

Are the cleaning products safe for my family and pets?

Yes! We use eco-friendly, non-toxic, and pet-safe cleaning products. These solutions effectively clean your carpets while ensuring the safety of your family, pets, and the environment. Always ask your carpet cleaner about the products they use if you have concerns.

Will carpet cleaning remove all stains?

While most stains can be removed or significantly lightened with professional cleaning, some deep-set or older stains may be harder to eliminate completely. Our team uses specialized stain removers for different types of stains, but the success depends on factors like the carpet material and how long the stain has been present.

How long does it take for carpets to dry after cleaning?

Drying time depends on the cleaning method used, humidity, and air circulation in the room. With hot water extraction, drying typically takes 6-12 hours, while dry cleaning methods usually take only a few hours. We recommend avoiding walking on carpets until they are fully dry to prevent dirt from being tracked back in.

Do I need to move furniture before cleaning?

While we can move light furniture as part of the cleaning service, it’s helpful to clear smaller items and valuables before we arrive. For larger pieces, we recommend moving them in advance if you want the carpet underneath cleaned. Also we do not move heavy furniture, but we can discuss your needs during the booking process.

How quickly should water damage be addressed?

Water damage should be treated immediately, ideally within 24-48 hours, to prevent mold growth, odors, and permanent carpet damage.

Can water-damaged carpets be fully restored?

In most cases, yes! With proper extraction, deep cleaning, drying, and antimicrobial treatments, carpets can be restored. However, if contamination (sewage, black water) is present, replacement may be necessary.

What equipment is used for water damage restoration?

We use high-powered extractors, industrial air movers, dehumidifiers, and antimicrobial solutions to remove moisture and prevent mold and bacteria growth.

How long does it take for carpets to dry after water extraction?

Drying times vary but typically take 24-72 hours, depending on the severity of the damage, humidity, and airflow.

Will there be lingering odors after water damage restoration?

No, our process includes deodorization and sanitation to eliminate odors caused by bacteria, mold and mildew

What types of upholstery can be cleaned?

We can clean most types of upholstery fabrics, including cotton, polyester, and microfiber. However, delicate fabrics may require special care. Always let us know the fabric type so we can select the most appropriate cleaning method.

Will upholstery cleaning remove stains and odors?

Professional upholstery cleaning can effectively remove common stains, including food, beverage, and pet stains. We also use specialized deodorizers that neutralize odors and leave your furniture smelling fresh. However, older or deeply set stains may be more difficult to remove completely.

Is upholstery cleaning safe for my furniture?

Yes, upholstery cleaning is safe when done by trained professionals. We assess your furniture’s fabric and condition before cleaning to ensure that the right products and techniques are used.

How long does it take for upholstery to dry after cleaning?

Drying times can vary depending on the cleaning method used, the fabric type, and the humidity of the room. Typically, upholstery can take anywhere from 4 to 8 hours to dry completely. We recommend leaving your furniture undisturbed until it's fully dry to avoid re-soiling or damaging the fabric.

Will cleaning remove pet hair and odors?

Yes! We use specialized tools to remove pet hair and dander, and we offer deodorizing treatments to neutralize any pet odors. For homes with pets, we can also recommend additional treatments to ensure a deep clean.

What types of tiles can you clean?

We clean: Ceramic tile, Slate, and other natural stone tiles. And tailor our cleaning process to each tile material to ensure the best results without damaging the surface.

How does tile and grout cleaning work?

Our cleaning process typically includes:

Pre-Treatment: We apply a specialized cleaning solution to break down grime and stains in the floors.

Scrubbing: Our technicians use non-abrasive brushes to gently scrub grout lines without damaging the tile or grout.

Steam Cleaning: Using high-pressure hot water extraction (steam cleaning), we thoroughly clean the grout and tile, removing deep-seated dirt, mold, and mildew.

Sealing: After cleaning, we often recommend applying a grout sealer to make your floor easier to clean, protect the grout from future stains, dirt buildup, moisture penetration, mold and mildew growth.

How often should I have my tile and grout cleaned?

Tile and grout should be professionally cleaned every 6–12 months, depending on the level of foot traffic, spills, and maintenance. High-traffic areas like kitchens and bathrooms may require more frequent cleaning. However, regular cleaning and sealing can help maintain the appearance and longevity of your tile surfaces.

Can you remove mold and mildew from grout?

Yes! Mold and mildew growth are common problems, especially in bathrooms or areas with high humidity. We use specialized mold and mildew treatments to safely and effectively remove these contaminants from grout and tile, while also helping to prevent them from returning.

How long will my tile and grout take to dry after cleaning?

Typically, your tile and grout will be dry in about 2–4 hours after cleaning. However, drying time can vary based on factors such as humidity, ventilation, and the type of tile. If sealing is applied after cleaning, you may need to wait a bit longer before walking on the floors to allow the sealer to fully cure.

How can I maintain my tile and grout after cleaning?

To keep your tile and grout looking great after cleaning, we recommend:

Regular sweeping and mopping, to helps remove dirt and debris before it has a chance to build up.